While looking at some contemporary rugs on the Home Depot website I came across a few comments that looked suspicious.
Let me preface this quickly — having communication features like comments and reviews on e-commerce sites is great. I often look at the reviews and ratings before digging into product details, because there may be some wisdom in the crowds worth picking up on. If 400 people say one wireless router is better than another, there has to be some value there. Same holds true for all kinds of products, including books. Amazon.com gets lots of people leaving detailed, valuable reviews. So what about rugs?
Well, here are the 3 comments that stood out for me, and you can decide:
Rug #1
“I was looking everywhere for a multi-coloured rug for a small budget–and saw this one online, went to home depot the next day to look at it and it is better in real life–love the fact that there is matching smaller rugs too.” – Sudbury gal, January 12, 2007
Rug #2
“My husband and I were searching for a new area rug, and we could not find anything we liked for a smaller budget. But then I found this rug online. I went to the Home Depot the next day to see it, and it was better than the picture! This rug is nice and dark, with lots of great patterns. We get compliments on it all the time! To find an area rug this size for this price is extremly hard, but we could not be happier with our purchase!” – Great rug, great price!, November 28, 2006 / By Small town gal from Saskatchewan
Rug #3
“My husband and I were searching for a new area rug, and we could not find anything we liked for a smaller budget. But then I found this rug online. I went to the Home Depot the next day to see it, and it was better than the picture! This rug is nice and dark, with lots of great patterns. We get compliments on it all the time! To find an area rug this size for this price is extremly hard, but we could not be happier with our purchase!” – Great Rug! Great Price!, January 5, 2007 / By Sally from Toronto
I suppose it could be the same person who made all three comments. It’s not uncommon for people to move three times in the span of three months right? So she was in Saskatchewan, then hopped over to Toronto, decided that wasn’t for her and moved to Sudbury…And of course she only identified herself as “Sally” while living in Toronto.
Something is amiss.
My first reaction was, “Someone at Home Depot is putting in bogus comments.” Is that possible? Would they bother?
I noticed very few comments in the rugs section; maybe someone at Home Depot decided to fill in a few holes and make the site look less dead.
My next thought was that it was an overzealous manufacturer trying to pimp their own carpets – but all three of the carpets are made by different companies.
So I’m back to wondering about Home Depot and whether they’d try and scam people by posting fake comments. Maybe its a coincidence or someone being stupid, but it’s definitely a mystery, and something smells distinctly fishy.
What do you guys think?
I noticed the same thing from the Lowes website when I was looking up the Electrolux vacuums. I look online at reviews all the time and know most people write the way they speak, but many of these five star comments seam more like stories in a book rather than a person talking. It's as if a professional writer was hired to place these comments. I even wrote a comment on their website, but they screen all the comments so it wasn't posted.
This is what I wrote:
“The five star comments appear to be staged. I have no opinion on this product because I have never used it. I am a college student and I have taken many English courses, so I am aware of certain styles of argumentative writing. They usually start with a first sentence that grabs your attention, sentences that support the first sentence, and a final strong statement that sums it all up, which all of these comments have. The comments are all well written as if done by an English major, which most of us are not. If you look at the other higher priced Electrolux vacuums, then you will notice the same writing style at similar dates; for example, the CAPS LOCK in the early part of the year. They seam fake and I just want others to take a second thought before getting to excited about these claims.â€
I noticed the same thing from the Lowes website when I was looking up the Electrolux vacuums. I look online at reviews all the time and know most people write the way they speak, but many of these five star comments seam more like stories in a book rather than a person talking. It's as if a professional writer was hired to place these comments. I even wrote a comment on their website, but they screen all the comments so it wasn't posted.
This is what I wrote:
“The five star comments appear to be staged. I have no opinion on this product because I have never used it. I am a college student and I have taken many English courses, so I am aware of certain styles of argumentative writing. They usually start with a first sentence that grabs your attention, sentences that support the first sentence, and a final strong statement that sums it all up, which all of these comments have. The comments are all well written as if done by an English major, which most of us are not. If you look at the other higher priced Electrolux vacuums, then you will notice the same writing style at similar dates; for example, the CAPS LOCK in the early part of the year. They seam fake and I just want others to take a second thought before getting to excited about these claims.â€
I noticed the same thing from the Lowes website when I was looking up the Electrolux vacuums. I look online at reviews all the time and know most people write the way they speak, but many of these five star comments seam more like stories in a book rather than a person talking. It's as if a professional writer was hired to place these comments. I even wrote a comment on their website, but they screen all the comments so it wasn't posted.
This is what I wrote:
“The five star comments appear to be staged. I have no opinion on this product because I have never used it. I am a college student and I have taken many English courses, so I am aware of certain styles of argumentative writing. They usually start with a first sentence that grabs your attention, sentences that support the first sentence, and a final strong statement that sums it all up, which all of these comments have. The comments are all well written as if done by an English major, which most of us are not. If you look at the other higher priced Electrolux vacuums, then you will notice the same writing style at similar dates; for example, the CAPS LOCK in the early part of the year. They seam fake and I just want others to take a second thought before getting to excited about these claims.â€
very good and useful information, thanks for sharing!
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.
My take on this is that Home Depot does NOT want negative reviews.
FYI – I posted on a Honeywell humidifier and a Ridgid sump pump.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.
i heard they do that to help boost the star rating wait until they launch the new martha stewart collection which they got from kmart and then see if they do it with all the new stuff
I noticed this as well. Home Depot lets you see other comments made by the same poster. For example: donnal from Toronto has 518 reviews.
On May 6, 2009, donnal reviewed 5 rugs. On May 4 – 2 snow shovels and a broom, on May 3 – 3 different stain removers, on May 2nd – 2 different plate sets and a magazine rack, on May 1 – 3 sets of sheets. And every review is essentially the same “Nice colour, very useful, really like it.” I mean come on.
And this is not the first reviewer that I have seen like this.
Employees, managers, supervisors or shareholders.
For anyone that purchased or had a 401 plan under Home Depot Futurebuilder during June 2001 until present, there is a class action lawsuit pending. For information contact:
Law Office of Alfred G. yates Jr
519 Allegheny Building
Pittsburgh, PA 15219 or
Call 412 391 5164 or 800 391 5164
Employees, managers, supervisors or shareholders.
For anyone that purchased or had a 401 plan under Home Depot Futurebuilder during June 2001 until present, there is a class action lawsuit pending. For information contact:
Law Office of Alfred G. yates Jr
519 Allegheny Building
Pittsburgh, PA 15219 or
Call 412 391 5164 or 800 391 5164
Employees, managers, supervisors or shareholders.
For anyone that purchased or had a 401 plan under Home Depot Futurebuilder during June 2001 until present, there is a class action lawsuit pending. For information contact:
Law Office of Alfred G. yates Jr
519 Allegheny Building
Pittsburgh, PA 15219 or
Call 412 391 5164 or 800 391 5164
Employees, managers, supervisors or shareholders.
For anyone that purchased or had a 401 plan under Home Depot Futurebuilder during June 2001 until present, there is a class action lawsuit pending. For information contact:
Law Office of Alfred G. yates Jr
519 Allegheny Building
Pittsburgh, PA 15219 or
Call 412 391 5164 or 800 391 5164
who cares
who cares
who cares
who cares
Employees, managers, supervisors or shareholders.
For anyone that purchased or had a 401 plan under Home Depot Futurebuilder during June 2001 until present, there is a class action lawsuit pending. For information contact:
Law Office of Alfred G. yates Jr
519 Allegheny Building
Pittsburgh, PA 15219 or
Call 412 391 5164 or 800 391 5164
who cares
[...] Is Home Depot Scamming People With Fake Comments?While looking at some contemporary rugs on the Home Depot website I came across a few comments that looked suspicious. … Leave a comment « Aga stoves Comments are closed. Theme Styles : [...]
[...] Is Home Depot Scamming People With Fake Comments? – While looking at some contemporary rugs on the Home Depot website I came across a few comments that looked suspicious. Let me preface this quickly — having communication features like comments and reviews on e-commerce sites is great. … [...]
[...] Is Home Depot Scamming People With Fake Comments? – While looking at some contemporary rugs on the Home Depot website I came across a few comments that looked suspicious. Let me preface this quickly — having communication features like comments and reviews on e-commerce sites is great. … [...]
[...] Is Home Depot Scamming People With Fake Comments? – While looking at some contemporary rugs on the Home Depot website I came across a few comments that looked suspicious. Let me preface this quickly — having communication features like comments and reviews on e-commerce sites is great. … [...]
[...] Is Home Depot Scamming People With Fake Comments? – While looking at some contemporary rugs on the Home Depot website I came across a few comments that looked suspicious. Let me preface this quickly — having communication features like comments and reviews on e-commerce sites is great. … [...]