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Standout Jobs is Hiring an Account Manager / Customer Service Lead

September 29, 2008 by Ben Yoskovitz

Standout Jobs is looking for a kick-ass account manager / customer service lead.

The job description is here: http://jobs.standoutjobs.com/jobs/2143-account-manager-and-customer-service-lead

This is a full-time job in Montreal.

Grabbing a bit of information from the job posting itself —

What will you be doing at Standout Jobs as an Account Manager and Customer Service Lead?

Simple: You’ll be helping customers maximize the value they get out of our product, and nurturing long-term relationships.

That will include:

  1. Designing and implementing career sites for customers
  2. Training customers on using our product
  3. Developing training and demo materials
  4. Developing a customer support and account management strategy
  5. Managing a team of customer support staff
  6. Answering phones
  7. Helping customers with forgotten passwords (i.e. the minutae of things!)
  8. Securing renewals (so there is a sales component to this!)

If this sounds interesting to you, or to someone you know, please check out the full job posting.

Filed Under: Standout Jobs

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Ben Yoskovitz

Founding Partner at Highline Beta, a hybrid venture studio and VC firm that works with large, ambitious companies to identify new areas of opportunity through internal and external innovation.

Previously I was VP Product at VarageSale and GoInstant (acq. $CRM), and Founding Partner at Year One Labs.

Angel investments include: Breather, Spoiler Alert, SendWithUs and others.

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