Customers are great. If you don’t think so, you’ll never succeed. Surprisingly, a lot of people consider their customers to be “the enemy” or a nuisance they’re forced to deal with. Just remember that customers: pay the bills provide good feedback find bugs you’ll never find on your own use your product in new ways […]
Too many companies treat their customers like crap. It’s frustrating and inexcusable. You don’t like being treated like crap, right? So why treat your customers that way? Recently my family went to get photos taken at a store called Magenta. It’s a Montreal-based success story, started by an entrepreneur and built into numerous stores across […]
It’s simple really: Happy customers will buy more from you and tell more people about you. You want customers buying more and telling more people about you. You want happy customers. So how do you get happy customers?