The latest podcast episode of The Great Big Small Business Show is all about customer service.
It’s one thing I’m passionate about. It’s something I’ve always focused on in building my businesses, and I’ve written about it in the past as well. Even when clients leave you, think about providing great customer service.
Yours truly is in the podcast as well, talking about cultivating customer loyalty through great customer service.
[tags]great big small business show, small business, customer service, gbsbs, heidi miller, colleen wainright, chris brogan, customer support[/tags]