Master the Art and Science of Buzz Marketing

February 13, 2007

Buzz marketing works. Creating buzz works. Providing people with a reason to spread your gospel and your story works.

My 3-Week Buzz Marketing Challenge hammered home a few important points; lessons learned and steps you can take to master the art and science of buzz marketing.

The Science

  1. Start Simple. Pick 3 or 4 of the simpler buzz marketing techniques and focus on those. The most effective will be contacting old friends and acquaintances and contacting stale connections.
  2. Keep Trying. Buzz marketing isn’t a 3-week crash course. It’s something you should always be doing. 15 minutes of fame are nice, but oh-so-fleeting…you want to build upon each success. Each buzz trail that goes out should feed the next. Think: sonic boom.
  3. Develop a Routine. I’m all for setting up personal systems to manage things. Buzz marketing is the same. Even if you do it regularly, without a system to manage and control what you’re doing, it won’t be as effective. Keep track of your initiatives, record them, review what worked and what didn’t, and get into the routine of creating buzz.

    Routines can be regimented and managed. Eventually, the routine becomes a habit and you’re buzzing all the time without even realizing it. Jackpot.

The Art

  1. Get Comfortable. Not everyone is comfortable tooting their own horn. You’ll have to be if you want to master buzz marketing. It’s not about idiotic self-promotion, but if you’re not comfortable or confident in your own successes and telling others about them, no one else will be either.
  2. It’s About People. Some people have a flair for communicating with people. They make you feel at ease, they open up quickly, suddenly you’re telling them every little secret…nevermind. Point is, buzz marketing is about people. Techniques and systems help you reach those people but once you’ve connected, art takes over.

    Master the art of re-connecting with people. It will help you get comfortable with the idea of buzz marketing, without going over the top. And you’ll learn to craft your message better over time when you take on bigger, more complex challenges.

  3. Be Creative. The basics will work. Even if you stick to connecting with old acquaintances, customer follow-ups and a few of the other simpler buzz marketing techniques you can be successful. But now is your chance to do something off-the-wall zany. Buzz marketing is a great combination of basic communication efforts and total creativity. Take the essence of the challenges – reaching out to people and getting your success stories talked about – and find new ways of doing it. Be bold. Be entertaining. Have fun.

The real key to buzz marketing is getting others to buzz for you.

If you’re the only one standing on the rooftop shouting your name…it will eventually fall on deaf ears. When you marshal an army of buzz agents – people openly and truthfully willing to talk about you – you’ve won the game big time.

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  • Yes, yes. These are the steps every good marketing should follow - buzz marketing or not. The only thing I might add is be patient. Any marketing, buzz included, will most often start slow and then build gradually over time. The idea is to reach a critical mass where your marketing 'explodes.'
  • Ben,

    This has been a great series! We announced the launch of Mobivity about 3 weeks ago and these tips have been so helpful.
  • Your suggestions on "buzz" marketing relate directly to the reason why Robert Hruzek of Middle Zone Musings challenged me to do a blog entry on Belly Button Lint and Insurance. (No, I'm not joking...) He said it would be truly memorable! I suspect that part of buzz marketing is doing something memorable (in a good way, yes?) that speaks to who you are and what you have to offer. I hope that my piece on BBL and insurance not only shows that I can write and have a sense of humour, but that insurance is a topic that relates to more subjects than people would generally think of... and can actually be fun!

    Thanks for reminding us that marketing is more than ads in a newspaper or even the tired cliche of "networking"... It's a way of doing business.
  • Some people get it and some don't. Ben, you officially get it. This stuff is genius.
  • Hi Ben

    I'm really impressed with your commitment in the 3-week challenge based on Buzzoodle! It's such a great book.

    I also specialise in buzz marketing, running a business that teaches buzz marketing and sales through live seminars and training programs based in the UK.

    Its based on the system I've created on "10 STEPS FOR CREATING WORLDWIDE BUZZ"

    http://www.createworldwidebuzz.com

    Check it out, let me know what you think!

    Kavit
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