Comments on: I Love Customers http://www.instigatorblog.com/i-love-customers/2008/02/27/ Startups, entrepreneurship, business and social media Thu, 02 Sep 2010 14:47:00 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Client Retention is the Key ROI of Great Customer Service http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-115852 Client Retention is the Key ROI of Great Customer Service Tue, 03 Aug 2010 15:24:49 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-115852 [...] is an opportunity, not a cost centre.“I’ve written about customer service a few times myself. I’ve said in the past that I’m “obsessed with it.”The Twitter [...] [...] is an opportunity, not a cost centre.“I’ve written about customer service a few times myself. I’ve said in the past that I’m “obsessed with it.”The Twitter [...]

]]> By: Great Customer Service Drives Revenue and Profitability http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-115817 Great Customer Service Drives Revenue and Profitability Mon, 02 Aug 2010 00:37:27 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-115817 [...] as well, “Customer service is generally so bad that even a slight improvement can be a huge competitive advantage.” Customer service is critical for client retention as well.Here are 9 important reminders + [...] [...] as well, “Customer service is generally so bad that even a slight improvement can be a huge competitive advantage.” Customer service is critical for client retention as well.Here are 9 important reminders + [...]

]]> By: Almir Bojkovic http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-113427 Almir Bojkovic Sun, 26 Oct 2008 01:42:37 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-113427 I totally agree because with no customers theres no business that is the same way with my business if i did not offer good customer satisfaction i would have lost all of my customers and am glad i am able to provide such satisfaction<br><br><a href="http://www.spreadingyourcashflow.com" rel="nofollow">http://www.spreadingyourcashflow.com</a> I totally agree because with no customers theres no business that is the same way with my business if i did not offer good customer satisfaction i would have lost all of my customers and am glad i am able to provide such satisfaction

http://www.spreadingyourcashflow.com

]]> By: Almir Bojkovic http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-105453 Almir Bojkovic Sat, 25 Oct 2008 18:42:37 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-105453 I totally agree because with no customers theres no business that is the same way with my business if i did not offer good customer satisfaction i would have lost all of my customers and am glad i am able to provide such satisfaction<br><br><a href="http://www.spreadingyourcashflow.com">http://www.spreadingyourcashflow.com</a> I totally agree because with no customers theres no business that is the same way with my business if i did not offer good customer satisfaction i would have lost all of my customers and am glad i am able to provide such satisfaction

http://www.spreadingyourcashflow.com

]]> By: Immply Blog » Blog Archive » The customer isn’t always right! http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-99311 Immply Blog » Blog Archive » The customer isn’t always right! Wed, 30 Apr 2008 01:32:25 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-99311 [...] And this philosophy, I can guarantee you will apply to most customer-centric businesses. So, don’t be afraid to challenge your customer and provide them the right direction. In the end, they will appreciate you for it even though it may not seem like the right thing to do initially. [...] [...] And this philosophy, I can guarantee you will apply to most customer-centric businesses. So, don’t be afraid to challenge your customer and provide them the right direction. In the end, they will appreciate you for it even though it may not seem like the right thing to do initially. [...]

]]> By: Lessons Learned Running a Software as a Service (SaaS) Business http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-98564 Lessons Learned Running a Software as a Service (SaaS) Business Mon, 10 Mar 2008 02:43:17 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-98564 [...] Service is Everything. Everyone knows I love customers and I consider customer support & service paramount to success. Byron explains this perfectly: [...] [...] Service is Everything. Everyone knows I love customers and I consider customer support & service paramount to success. Byron explains this perfectly: [...]

]]> By: TJP http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-98554 TJP Sat, 08 Mar 2008 11:52:54 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-98554 Managing customer support is very time consuming. I use autoresponders to reply to all support inquiries, plus compiled a FAQ to hopefully answer popular questions before I must respond personally. Managing customer support is very time consuming. I use autoresponders to reply to all support inquiries, plus compiled a FAQ to hopefully answer popular questions before I must respond personally.

]]> By: Drop Ship http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-98509 Drop Ship Wed, 05 Mar 2008 19:13:05 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-98509 yea what u say is true, altough there are a few customers i wouldnt mind losing. they just create more stress and problems than are worth the money :/ yea what u say is true, altough there are a few customers i wouldnt mind losing. they just create more stress and problems than are worth the money :/

]]> By: Keeping a 20,000 Foot View One Day at a Time http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-98491 Keeping a 20,000 Foot View One Day at a Time Wed, 05 Mar 2008 02:20:58 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-98491 [...] But how do you manage that - most of which involves day-to-day issues (like acquiring customers, customer support, managing the team, handling bugs, etc.) - while still keeping an overall eye on your strategic [...] [...] But how do you manage that – most of which involves day-to-day issues (like acquiring customers, customer support, managing the team, handling bugs, etc.) – while still keeping an overall eye on your strategic [...]

]]> By: 20s Business Central http://www.instigatorblog.com/i-love-customers/2008/02/27/comment-page-1/#comment-98487 20s Business Central Tue, 04 Mar 2008 22:16:43 +0000 http://www.instigatorblog.com/i-love-customers/2008/02/27/#comment-98487 I agree 100%. I know customers can be annoying at times. As a customer myself I get annoyed a lot. Whenever I encounter an annoying customer I try to put my self in their shoes. What is making them annoyed? Is it something I can fix? I agree 100%. I know customers can be annoying at times. As a customer myself I get annoyed a lot. Whenever I encounter an annoying customer I try to put my self in their shoes. What is making them annoyed? Is it something I can fix?

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