Comments on: 7 Ways to Guarantee Customers Never Buy From You Again

By: Glenn

Glenn — Sun, 07 Sep 2008 21:47:04 +0000

Well, They treat their customers like crap. Ah? They are right. !!

By: Glenn

Glenn — Sun, 07 Sep 2008 14:47:04 +0000

Well, They treat their customers like crap. Ah? They are right. !!

By: Glenn

Glenn — Sun, 07 Sep 2008 14:47:04 +0000

Well, They treat their customers like crap. Ah? They are right. !!

By: Skip Anderson Sales Training

Skip Anderson Sales Training — Thu, 17 Jul 2008 03:33:14 +0000

I’m all for effective sales approaches…it’s what I teach. But what I cannot understand is why sellers cannot think longer term than a single transaction. By pushing the limits of good salesmanship, they focus on generating revenue NOW at the expense of creating ongoing revenue over a period of time from the same customer. It just doesn’t make sense, and your post is a good example of why it doesn’t work.

By: Sue @ Repossession Stoppers

Sue @ Repossession Stoppers — Sat, 05 Apr 2008 14:40:27 +0000

This happened to me, I was approached in a shop by someone doing professional baby photos for £10, I thought why not!
We went in and took tons of pictures, anyway we only got the first one for £10 – which coincidence or not was not one of the best, the rest where £50 each, how can you turn down such lovely pictures of your baby – you can’t they know that! so £10 turned on to £410!!!

By: Ben Yoskovitz

Ben Yoskovitz — Tue, 05 Feb 2008 03:40:00 +0000

@Beth: Yes, I’d agree … we’ve all had similar stories, but that’s why it’s important to bring them up, to share those experiences!

By: Beth

Beth — Thu, 31 Jan 2008 16:55:31 +0000

The prices for photos is ridiculous. I enjoyed your post…I’m sure we’ve all had shopping experiences like this before.

By: Ben Yoskovitz

Ben Yoskovitz — Sun, 27 Jan 2008 05:19:10 +0000

@Dave: You’re right on the money. I do think larger firms lose focus on this – it’s easy to in some ways because of everything they have to deal with … doesn’t make it right or smart though.

By: Dave Pulsford

Dave Pulsford — Thu, 24 Jan 2008 13:03:30 +0000

Your customer is your best advertiser. Get it wrong and that customer will pass that on far easier. I provide a service and if my customers aren’t impressed with every aspect of our relationship then i’m going out of business. But I think larger firms lose focus on this importance.

By: Best of Feeds - 12 links - blogging, blogs, google, mashup, comments « // Internet Duct Tape

Sat, 24 Nov 2007 16:58:23 +0000

[...] [BUSINESS] 7 Ways to Guarantee Customers Never Buy From You Again [...]