Being Wrong is So Hard But So Good



Buffer

No one likes being wrong. It’s frustrating, demoralizing and irritating. Some people flat out refuse to be wrong … ever. You know the type, right?

Being wrong is so hard. But it can be so good too.

If you can accept being wrong (at least from time to time!), then you’re more likely to have success validating your startup ideas. It might not be the original idea you had, but keeping an open mind will guide you towards new and different ideas, different twists (sometimes very slight), new ways of thinking, and ultimately more opportunity.

Over the last few days, I’ve started validating a new startup idea. I’ve had two disappointing conversations and one semi-positive one. The conversations were disappointing because the people were disproving my hypotheses. But I’ve also had 3 “aha!” moments where people I spoke to (people I considered prospects) provided me with insight I just didn’t have before. Things where I slapped my forehead and said, “Right. That’s very true. I didn’t think about that.” My surveying of people has also improved as I get more comfortable talking to people, probing, asking the right questions, recognizing cues, etc. Practice makes perfect.

Being wrong sucks. But investing months of your life and thousands of dollars (or more!) into something that you haven’t properly validated sucks a ton more. Trust me. In some cases, I think people have to go through this experience before realizing the importance of validating and testing their ideas first, talking to prospects, exploring different angles, and staying out of pigeonholes. So get it out of your system. Go fall hopelessly in love with your idea. Go build something right away that you “absolutely know is going to work because it’s brilliant” and if or when it doesn’t pan out, you’ll know exactly what I’m talking about.

If you enjoyed this post, please share it!

July 13, 2010 Posted in Customer Development by

  • http://nextgencrm.blogspot.com/ Ami Assayag

    Absolutely true – you have to validate your thoughts with potential customers while still in the idea stage, and then continue to validate your product with customers to identify further development or re-factoring.

  • Pingback: In Customer Interviews Don’t Rush to Pitch the Solution

  • Pingback: Welcome to NextMTL.com

  • http://nintendowiipointsfree.blogspot.com/ Free Wii Points

    Yeah, I know what you mean. You have to know whether or not what you're doing is worth the time and effort. I have managed to save myself valuable time by ending what I thought to be right but was in fact wrong.

  • http://twitter.com/fijiaaron Aaron Evans

    I'd love more practical advice on HOW to do customer validation. Maybe it's because it's sales & marketing types who are most vocal about how to startup that it comes naturally to just say “go do it.”

    I know, talk to people, cold call, surveys, etc. But how do you do something that works?

  • http://www.instigatorblog.com Benjamin Yoskovitz

    Here's a great resource — http://www.custdev.com/ — The Entrepreneur's Guide to Customer Development for Tech Startups. I'd buy that and read it.

    “Getting out of the office” is a popular term – and obviously it's low on practical explanation. But I think if you just jump into soliciting feedback, even if you're not doing it in an optimized way, you learn something valuable. And you start to see patterns, opportunities, have “ah ha” moments, etc. You can optimize and perfect the process for a very long time without actually getting out there and “doing it.”

  • Pingback: How to Balance Between Loving Your Startup Idea and Taking Feedback

Ben Yoskovitz
I'm VP Product at GoInstant.

I'm also a Founding Partner at Year One Labs, an early stage accelerator in Montreal. Previously I founded Standout Jobs (and sold it).

My bio »

or

Follow me on Twitter

Get updates and special content
When I publish new content, get it directly in your inbox. Subscribers will get special stuff as well not available on the blog (but I promise it will be infrequent + high quality.)
or

Subscribe via RSS Feed

Get the Lean Analytics Book!
Advertisement
Startup Resources
Find Stuff
My Photos