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Standout Jobs is Hiring an Account Manager / Customer Service Lead

Standout Jobs is looking for a kick-ass account manager / customer service lead.

The job description is here: http://jobs.standoutjobs.com/jobs/2143-account-manager-and-customer-service-lead

This is a full-time job in Montreal.

Grabbing a bit of information from the job posting itself –

What will you be doing at Standout Jobs as an Account Manager and Customer Service Lead?

Simple: You’ll be helping customers maximize the value they get out of our product, and nurturing long-term relationships.

That will include:

  1. Designing and implementing career sites for customers
  2. Training customers on using our product
  3. Developing training and demo materials
  4. Developing a customer support and account management strategy
  5. Managing a team of customer support staff
  6. Answering phones
  7. Helping customers with forgotten passwords (i.e. the minutae of things!)
  8. Securing renewals (so there is a sales component to this!)

If this sounds interesting to you, or to someone you know, please check out the full job posting.

A Brief Story About Me in the Financial Post

I recently completed an interview with Rick Spence at the Financial Post about startups, my background, blogging, etc. It was a lot of fun and the end result can be found here:

A standout among movers and shakers

As much as I appreciate that title, I think the subtitle is more relevant, Learning curve of a tech blogger turned CEO.

Of course the learning curve is endless – and so it should be. If you stop learning stuff while on the job, I’d say you’re in trouble.

Rick asked me a lot of interesting questions and we had a great chat. We covered some of my history as a software / Web entrepreneur, how and why I got into blogging (it was entirely strategic), and a brief overview of Standout Jobs, how it was born and the lessons learned. Standout Jobs has been around for about one and a half years and it’s been a period of insane learning and growth for me. One would hope (and expect!) that not to change.

Sun Startup Essentials Sponsors Montreal Tech Entrepreneur Breakfast

Tomorrow is the Montreal Tech Entrepreneur Breakfast. It’s at a new location (Boccacinos on McGill College). Click the link above for all the details. In the meantime, I have a great announcement…

Sun Startup Essentials is sponsoring the breakfast! That’s right, breakfast is free. But please be reasonable…we don’t need any abusing their goodwill.

I was approached by Michal and Sandra about the opportunity. This is their first sponsored event for the SSE Bloggin’ Across Canada Series. Sun will introduce the Startup Essentials Program at various technology, startup and investor events across the country, and will be blogging about the Canadian Startup Landscape, highlighting stories about startups on http://blogs.sun.com/startup/ – and cross-blogging with http://www.embarkonit.com/blogs and Startup North.

It’s last minute, but if you have a story to share, as a startup, or want to reach out to Sandra or Mic (Sandra will be at the event too), you can email them. Just click their names above for email addresses.

At breakfast tomorrow, Sandra will take 5 minutes or so to explain Sun’s program and what she’s doing across the country. She may have some promotional material as well. And then she’ll be talking to as many people as possible, and promoting your startup stories.

I want to thank Mic and Sandra as well as Sun for being so generous. We’ll see you tomorrow at 8am.

About Ben Yoskovitz
I recently joined GoInstant as VP Product. GoInstant changes how we use the web, making it shareable like never before.

I'm also a Founding Partner at Year One Labs, an early stage accelerator in Montreal. Previously I founded Standout Jobs (and sold it). I'm a hands-on startup guy, helping companies grow successfully from the idea forward. You can reach me at byosko at gmail dot com.

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